Simply browse our collections, add your selected products to the cart and proceed to checkout. Follow the steps to complete your purchase securely

No. You can complete your purchase as a guest. Creating an account allows you to track orders and save your details for future purchases.

We accept secure payment methods including:

- Credit & debit cards
- PayPal
- Google Pay
- Shopify Pay

All payments are processed securely through certified payment providers.

Yes. All prices displayed on our website include applicable VAT, unless stated otherwise.

We currently ship within the European Union. Available destinations are shown at checkout.

Estimated delivery times:

- Standard shipping: 3–7 business days
- Express shipping (if available): 1–3 business days

Delivery times may vary depending on the destination and external factors.

Shipping costs are calculated automatically at checkout based on destination and order weight.

Yes. Once your order is shipped, you will receive a confirmation email with tracking details.

Yes. You have the right to withdraw from your purchase within 30 days, in accordance with EU consumer law.

For hygiene and safety reasons, opened or used cosmetic products cannot be returned.

Please contact our customer support at support@lipstore.eu with your order number. We will guide you through the return process.

Refunds are processed within 10 days after the returned items are received and inspected.

Each product page includes a full ingredient list using INCI nomenclature, as required by EU law.

Skin reactions vary from person to person. We recommend reviewing the ingredient list carefully and performing a patch test before use.

Discontinue use immediately and consult a healthcare professional. Lip Store is not responsible for individual allergic reactions.